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A broker also tried to reconcile relations, but Gretchen had no recourse to mend the relationship. To further insult us, Perry listed the home as available January, only 2 days after the Henkes were sent the email. A week or so after we moved in we had a flood because water backed up in our showers and toilets and flooded our home. We knew something was wrong because we could tell that the toilets were acting funny and called Perry and they sent the plumber out. He thought that he unclogged it when not even a week later the flood happened. Found out that during the construction process a large boulder rock had found itself in the sewer pipe that is in our flower bed and it was blocking passage.
I am going out of my way to post this negative review about Perry Homes. My home is gorgeous and I love it very much, however I will NEVER buy a new home with Perry again. Dealing with them on repairs and through their warranty department is a living nightmare. By the way, the leak happened because when the plumbing was put in a piece had a small crack and they used it anyway….
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We have water issues with standing water on both sides of our house and they are fighting us on the French drains even though the salesperson knew that it was a huge concern of mine because houses behind me are higher. He promised me that Perry would do the right thing if we had standing water and would put in French drains….another fight that is still going on, we have standing water but they keep saying it's fine. If the supervisor would have came out today like he said he was going to we both could could have sloshed through the standing water to take a look at it because it rained today. It will still be there tomorrow but he probably won’t come tomorrow either because of it. This one will be hard to believe but true…a couple of months after moving in my husband was in our backyard on the side looking at the house and frame work was sticking out of the brick. Because the framing workers forgot to cut the wood of the framework the bricklayer just bricked around it.
Read homeowners reviews before hiring the Custom Home Builder to help with your project in Houston. If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion. Perry Homes currently builds in the city of Houston and in the many surrounding areas. Go north of the city to North Houston, where you will find the growing communities of Conroe, Magnolia, Montgomery, Spring, and The Woodlands. Just a short drive away from downtown, these cities have a convenient suburban location. We have been in our house for a year and four months and the struggle is still real with them coming to fix things.
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The division president of DFW would consistently say no and refuse to acknowledge the errors that were causing buyer's frustrations. He meets my husband out at the lot every other Friday and is great with communication. I don’t understand where the communication is being lost. It also doesn’t help that I see houses that started their foundation two months after ours and is way ahead in the building process. I guess I’m looking for advice, what steps I can take to escalate this because I don’t feel like it’s improving.
Watch community videos to hear from actual homeowners about what features and amenities make it the right place for them. Get closer to the coast of Galveston in South Houston, where you can find Alvin, Clear Lake, Friendswood, Iowa Colony, League City, Manvel, and Pearland. Enjoy the endless possibilities that come with living within convenient driving distance to the Gulf of Mexico. Experience the beauty of West Houston with Brookshire, Fulshear, and Katy. In Southwest Houston, find homes in Missouri City, Richmond, Stafford, and Sugar Land.
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I also feel the sales office tells you six months from when your lot is released and it’s more like a year in my experience. We are almost in our seventh month of building time and I don’t even have a roof. You found our Perry Homes floor plans in Houston, TX. There's lots of builder jargon out there, but if you are in the market, then it's best to know a few terms. Quick delivery homes are often referred to as spec homes or inventory homes. You can move into these pretty quickly since they are either standing inventory or already under construction. Model plans are unbuilt floor plans that you can have built just for you.
They rarely show up when they say they are going to show up. They need to come out again to redo for the second time our walkway. Well I guess it will be the third time because it wasn’t right the first time so this will be the third time.
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They had to replace new carpet in two bedrooms and a closet along with new woodwork. Having to fight Perry that we deserved new woodwork that was not splintered and cracked instead of them filling it with wood putty and painting over it was another fight. Check ALL their work Thoroughly before you close especially the utilities!!!!
View where Perry Homes builds in master planned developments or individual neighborhoods. You can view all Perry Homes homes for sale across the Houston area. We make it easy for you to compare communities, amenities, plans, and see specials and incentives directly from Perry Homes. We along with multiple brokers and agents have tried to get ahold of any Perry Homes representatives in the corporate Houston location with no success. There is definitely concern that homes builders can pull a contract at any point and have no recourse if it leaves a family with a 2 year old toddler without a home during the holidays and COVID.
At Perry Homes, we are dedicated to providing you with exceptional value, quality and customer service. Family-owned and operated, we’ve spent over 50 years building a sterling reputation as one of the most trusted homebuilders in Texas and are committed to a tradition of excellence. We offer new construction houses that are move-in ready and available to build in Austin, Dallas / Fort Worth, Houston and San Antonio. All Perry homes include smart home technology and an industry-leading new home warranty.
Perry Homes has spent over 50 years building a sterling reputation as one of the largest and most trusted home builders in Texas. We offer a variety of designs for every lifestyle at unmistakable values and quality in the most desirable communities across Austin, Dallas, Houston and San Antonio. Perry Homes is dedicated to providing first-class customer service before, during and after the sale.
Fraud is a felony in ALL USA states, including Texas, where Perry Home has legally paid millions in political campaigns for the Governor, State Attorney General and Texas Supreme Court Judges. In the meantime, we are still are currently without a home, and because of COVID delays and rising home prices we may be forced out of the neighborhood we love and were intending to stay forever. We are currently looking at home options, but nothing is comparable to the dream forever home we worked so hard on for 6 months. We had dreams of growing our family, and our 2 year old son growing up with the neighbor kids that are around the same age. We met the new neighbors and have become friends with them, and the neighbors are just as upset especially since they are now experiencing issues with Perry not fully addressing the flooding issues. We still have a large crack running down our driveway but they say its not a tripping hazard so it’s okay.
As a real estate agent, with a husband home inspector, we aren't the easiest clients when it comes to buying new construction. In these uncertain times, it was a bit worrisome to find a builder that wasn't going to jack up our purchase price during construction. We realized many were doing just this due to supply chain issues! Perry Homes team was honest, straightforward and even in August the build was completed ON TIME, and AS EXPECTED. Yes, there were a few small substitutions because of supplies, but frankly they were minor. The 10-year warranty, by StrucSure, sold to me by Perry Homes at closing excludes coverage for homes constructed "out of conformance" with the city permit-approved plans. Perry Homes defrauded me at closing into believing that I was buying a safe, code-compliant, conforming home with a 2yr workmanship and 10yr structural warranty.
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The roof was installed over the 3 days of Halloween weekend by 3 guys. Our independent inspector said that at final inspection he would take a closer look to verify if it was functional, even though it had glaring visual issues. Perry construction manager told us that he would address the roof after the house was bricked and the trim was painted. As the roof was being finished, the sheet rock installation began which our inspector stated he was surprised that Perry got the go ahead to do considering the roof should have been completed first. Along with the changes in the floor plan was that they put recessed lights in the dining room when the original floor plan had a chandelier over your dining room table. Of course we wanted the chandelier in the dining room so they had to make that change.
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